In-game chat is logged from 19 October

From Monday 19 October, 01:00 UTC, messages typed in the game chat are saved on the server, including whispers, party and guild chat. Until now nothing anyone typed was kept, so when someone was harassed, scammed or offered a real-money trade, there was nothing we could check.

What this means for you

• Nothing changes in how you play. Chat looks and works exactly the same.
• A message is kept for 30 days, with the character name and the time, and then deleted for good.
• Only staff read it, and only to deal with a report or rule breaking: harassment, threats, scams, real-money trading. A simple automatic filter helps us spot the worst of it; a person always decides what happens next.
• We never publish it or share it with anyone.

The privacy policy has been updated to match. If you see someone breaking the rules, report them through a ticket on our Discord, and now we can actually look into it.

Trash talk about wars and nations is still fine, as the rules have always said. Keep it about the game.